Política de reembolso

Refund Policy

Last updated: May 19, 2026

At StyloRus, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below.

Returns

We accept returns within 15 days of the delivery date.

To be eligible for a return:

- The item must be unused and in its original condition  
- The item must include original packaging  
- Proof of purchase or order confirmation is required  

Items sent back without prior approval may not be accepted.

 Non-Returnable Items

The following items cannot be returned or refunded:

- Gift cards  
- Downloadable digital products  
- Personal care or hygiene items  
- Final sale or clearance items  
- Products that have been used, damaged, or altered after delivery  

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method within several business days, depending on your payment provider.

Partial Refunds

In certain situations, partial refunds may be granted for items that:

- Show signs of use  
- Are not in original condition  
- Are damaged or missing parts not caused by us  

Exchanges

We only replace items if they are defective, damaged, or incorrect upon arrival.

Shipping Costs

Shipping costs are non-refundable unless the return is due to our error or a defective product.

Customers are responsible for return shipping costs unless otherwise stated.

Delayed or Missing Refunds

If you have not received your refund yet, please first check with your bank or payment provider, as processing times may vary.

Contact

For questions regarding returns or refunds, please contact us through the official support channels available on our website.