Términos del servicio
Overview
Welcome to Doggy FreshFlow.
These Terms of Service govern your use of our website, online store, products, and related services.
Throughout these Terms, the words “we,” “us,” and “our” refer to Doggy FreshFlow.
By visiting our website, placing an order, or using our services, you agree to these Terms of Service and any additional policies referenced on our website, including our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with these Terms, please do not use our website or services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence or that you are using the website with the permission of a parent or legal guardian where permitted.
You may not use our website, products, or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with the security, functionality, or proper operation of our website.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colors, prices, and other information displayed on our website are accurate.
However, minor differences may occur due to screen settings, product updates, manufacturing variations, photography, or other reasonable factors.
We reserve the right to update product information, modify products, discontinue products, or limit quantities at any time.
Product availability is not guaranteed until an order has been successfully processed.
Pet Product Information
Doggy FreshFlow products are designed to support your pet’s everyday water routine.
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website is for general product and educational purposes only and should not replace advice from a qualified veterinarian regarding your pet’s health.
Always supervise your pet when introducing a new product and follow the cleaning, maintenance, and usage instructions provided.
Orders
By placing an order, you agree to provide accurate, current, and complete information, including:
- Your name
- Email address
- Billing information
- Shipping address
- Payment information where required
You are responsible for checking your order information before completing your purchase.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of:
- Suspected fraud
- Unauthorized transactions
- Pricing or listing errors
- Product availability issues
- Incorrect or incomplete order information
- Abuse of promotions or discounts
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
Prices and Payment
Prices displayed on our website may change without notice.
The price charged for your order will normally be the price displayed at checkout when the purchase is completed, subject to correction of obvious errors.
Applicable shipping charges, taxes, discounts, and other fees will be displayed during checkout where required.
We reserve the right to correct pricing or promotional errors.
If an error materially affects an order you have already placed, we may contact you with the option to proceed at the corrected price or cancel the order for a refund.
Promotions, Discounts, and Free Gifts
From time to time, Doggy FreshFlow may offer:
- Promotional discounts
- Bundle offers
- Free gifts
- Limited-time promotions
- Free or discounted shipping
Promotions may be subject to specific eligibility requirements, availability, expiration dates, or quantity limits.
Unless otherwise stated, promotional offers cannot necessarily be combined.
Free gifts have no cash redemption value and may be subject to availability.
If a qualifying purchase is returned for a full refund, promotional or free gift items may also need to be returned in accordance with our Refund Policy.
Shipping and Delivery
Orders are subject to the processing and delivery estimates shown in our Shipping Policy.
Our current estimated processing time is generally 3–4 business days, followed by approximately 4–6 business days for delivery within the United States after shipment.
These timeframes are estimates and are not guaranteed delivery dates.
Delivery may occasionally be affected by carrier delays, severe weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Tracking information will be provided when your order ships in accordance with our Shipping Policy.
For complete details, please review our Shipping Policy.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address.
If you notice an error after placing your order, contact us as soon as possible at:
We will make reasonable efforts to update the information before shipment, but changes cannot be guaranteed once processing or shipping has begun.
Returns, Refunds, and 30-Day Guarantee
Eligible purchases are covered by our 30-Day Money-Back Guarantee, subject to the conditions described in our Refund Policy.
You may reasonably open and try an eligible product during the 30-day period.
Returns must comply with the requirements of our Refund Policy, including requirements regarding product condition, included parts and accessories, proof of purchase, and return authorization.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived.
Please review our Refund Policy for complete details.
Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, incomplete, or different from what you ordered, contact us as soon as possible.
We may request:
- Your order number
- A description of the issue
- Photos or video showing the problem
After reviewing the issue, we may provide an appropriate replacement, refund, or other resolution in accordance with our Refund Policy.
Product Maintenance and Use
Proper cleaning and maintenance are important for pet water fountains.
Customers are responsible for following reasonable product instructions, including recommendations concerning:
- Cleaning
- Filter replacement
- Water levels
- Pump maintenance
- Safe electrical use where applicable
Damage caused by misuse, neglect, improper maintenance, unauthorized modifications, or use contrary to product instructions may not qualify as a product defect.
Intellectual Property
Unless otherwise stated, the content available through our website—including our brand materials, logos, text, graphics, product photography, designs, videos, and other original content—is owned by or licensed to Doggy FreshFlow and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or republish protected content without authorization.
Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment providers, shipping providers, social platforms, analytics services, and other technology providers.
We are not responsible for the content, availability, privacy practices, or independent actions of third-party websites or services.
Your use of third-party services may also be subject to their own terms and policies.
Personal Information
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review that policy for information about how personal information may be collected, used, shared, and protected.
Prohibited Uses
You may not use our website or services:
- For unlawful or fraudulent purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To transmit malware, viruses, or harmful code
- To interfere with website security or functionality
- To attempt unauthorized access to systems or accounts
- To submit false or misleading information
- To abuse discounts, refunds, promotions, or payment systems
We reserve the right to restrict or terminate access where misuse is reasonably suspected.
Website Availability
We work to keep our website and services available and functioning properly.
However, we do not guarantee that the website will always operate without interruptions, delays, technical issues, or errors.
We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.
Guarantees and Disclaimers
Except for guarantees expressly provided by Doggy FreshFlow, including our applicable 30-Day Money-Back Guarantee, and any rights or warranties that cannot legally be excluded, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes or limits legal rights that consumers may have under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Doggy FreshFlow will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
Indemnification
To the extent permitted by law, you agree not to hold Doggy FreshFlow responsible for losses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies displayed on our website, form the agreement governing your use of our store and services.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.
Updates will be posted on this page and the Last updated date will be revised accordingly.
Continued use of our website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
For questions regarding these Terms of Service, orders, products, or our policies, please contact:
Doggy FreshFlow
Email: support.stylorus@gmail.com